TKTyler KoneskyEngineering leadership · Software architecture · Applied AIAnalyze a role
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Career experience

A career shaped by increasing scope, deliberate reinvention, and earned trust.

A chronological view of Tyler’s progression from customer operations and financial education to hands-on engineering and executive technical leadership.

  1. Current

    Red7Systems

    Progressed from full-stack engineer to senior backend engineer and CTO, combining team leadership, architecture, hands-on development, client partnership, security, and delivery ownership.

    • CTO
    • Red7Systems
    • 2020–present

    Highlights

    • Full Stack Engineer, 2020–2023
    • Senior Backend Engineer, 2023–October 2025
    • CTO, October 2025–present
    • Manages six or more direct engineers from junior through senior levels
    • Reports directly to the CEO and holds final accountability for major architecture decisions
    • Roughly half leadership and half hands-on coding, architecture, and client work
    • Interviews, evaluates, onboards, coaches, and when necessary terminates engineers

    Outcomes

    • Established formal code review, testing, deployment, security, documentation, and work-planning practices
    • Led product architecture and delivery across distributed media, analytics, e-signature, customer service, and AI systems
    • Built trusted executive relationships by connecting business needs to technical decisions
    • Engineering leadership
    • Software architecture
    • Backend engineering
    • Applied AI
    • AWS
    • Client leadership

  2. Enterprise engineering

    WCF Insurance

    Worked on the customer portal of a large insurance company, gaining enterprise experience across frontend, backend, API, and database systems.

    • Full Stack Software Engineer
    • WCF Insurance
    • August 2019–February 2020

    Highlights

    • Built and maintained customer-portal functionality
    • Worked across Angular, Java, APIs, and database issues
    • Gained focused early-career experience in an enterprise software environment
    • Angular
    • Java
    • APIs
    • Databases
    • Enterprise systems

  3. Deliberate reinvention

    Engineering education and independent projects

    Made a deliberate career transition from finance into software, completing two full-stack programs and building learning and small freelance projects before entering production engineering.

    • Full-stack student and independent developer
    • DevMountain, Bottega, and independent work
    • 2016–2019

    Highlights

    • Left finance after recognizing how AI and software would reshape the industry
    • DevMountain focus: JavaScript, Node.js, and React
    • Bottega focus: Python, React, MongoDB, and full-stack web development
    • Built learning projects and several small projects for friends and family

    Outcomes

    • Developed the technical foundation that enabled a move into professional software engineering

  4. Financial expertise and program development

    Fidelity Investments

    Advanced from customer service to Active Trader Solutions and helped pilot the Trading Strategy Desk, an expert education and mentoring offering for high-net-worth self-directed investors.

    • Trading Strategy Desk
    • Fidelity Investments
    • 2010–2016

    Highlights

    • Customer Service Agent to Active Trader Solutions to Trading Strategy Desk
    • Helped pilot and develop a consultative education offering for high-net-worth self-directed investors
    • Educated clients and internal employees on technical analysis and options strategies
    • Represented the program in television interviews and promotional media

    Outcomes

    • The pilot became a permanent Fidelity program that continues to serve active traders
    • Program development
    • Client education
    • Technical analysis
    • Options
    • Public communication

  5. First systems breakthrough

    Dialogue-Marketing

    Progressed from customer service agent through team leadership and management into intraday workforce analytics, where software first became a practical tool for solving an expensive operating problem.

    • Intraday Analyst
    • Dialogue-Marketing
    • 2008–2010

    Highlights

    • Customer Service Agent to Team Lead to Manager to Intraday Analyst
    • Managed staffing, live call queues, and workforce forecasting
    • Co-built a Visual Basic forecasting application with a colleague
    • Combined intraday volume modeling with weekly and monthly forecasting

    Outcomes

    • Improved hiring and scheduling decisions and reduced reactive send-home or call-in staffing
    • Replaced a costly third-party forecasting system; the historical cost estimate remains self-attested and is intentionally omitted from the public claim
    • Workforce analytics
    • Forecasting
    • Visual Basic
    • Operations
    • People leadership

  6. Leadership foundation

    Chick-fil-A

    Began as a cashier and earned promotion into team leadership and management, establishing an early pattern of taking ownership and earning broader responsibility.

    • Manager
    • Chick-fil-A
    • 2004–2008

    Highlights

    • Started as a cashier and advanced to team lead and manager
    • Managed openings, closings, registers, receipts, and frontline teams
    • People leadership
    • Operations
    • Customer service
    • Accountability

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